Lift access is available to all foyer levels of the building and all backstage areas (except the Orchestra Pit). Escalator access is also available between Ground Level and foyer Level 1.

There are accessible toilets located on all foyer levels and backstage areas of the Centre. Ambulant toilets are also available on the Ground Floor and Level 2. Please ask our venue staff for assistance in locating the one nearest to your seating or working location.

For amplified performances, patrons who are d/Deaf or hard of hearing and who have a hearing aid may wish to utilise our hearing loop system.

The Centre has an Ampetronic Induction Loop, designed to transmit audio directly into a hearing aid.

Please switch your hearing aid to the ‘T’ position to access this service.

In the Elisabeth Murdoch Hall, the hearing loop is available in the Stalls Row A to Stalls Row U. No receiver is required as your hearing aid will connect directly once in the ‘T’ position.

In the Primrose Potter Salon, the hearing loop requires a receiver. You can collect one of these from the Front of House team on entry to the venue.

Please note that our hearing loop is designed for use with hearing aids, we do not have headphones available for use in the Elisabeth Murdoch Hall.

Melbourne Recital Centre welcomes all visitors with assistance animals (such as guide dogs) certified by a registered authority. Please inform our Ticketing Services team, when making your booking over the phone or in person or email boxoffice@melbournerecital.com.au in advance of your visit the Centre.

Melbourne Recital Centre is pleased to accept the Companion Card for all visitors with a disability, who require a companion at all Melbourne Recital Centre events, upon presentation of a valid Companion Card at the time of booking. For more information on the companion Card program and to apply please visit companioncard.org.au

Key service signage in the venue are also presented in Braille.

Accessible car spaces are available throughout the Melbourne Arts Precinct. Currently there are spaces located at the Arts Centre Melbourne car park, on Dodds Street near the Malthouse Theatre in between St Kilda Road and Sturt Street, along Sturt Street outside Melbourne Recital Centre and along St Kilda Road.

Especially designed to describe a visit to the Centre and provide an access guide, this podcast is divided into chapters so you can skip to the information you need.

Listen to our Welcome to the Centre Guide in MP3 format by clicking on the play buttons at the top of the page, under the Discover More heading.

The podcast covers the below topics:

• Introduction
• Contents
• Getting to Melbourne Recital Centre
• General accessibility information
• Buying a ticket
• Access to Elisabeth Murdoch Hall
• Access to Primrose Potter Salon
• Toilets and Level access
• What to do if you have questions or need assistance

You can also view our Welcome to the Centre Podcast script in large print PDF here.

The Welcome to the Centre guide is available in the following languages:

French

Greek

Italian

Mandarin

Spanish

Vietnamese

This Social Script is a step-by-step guide to coming to events at Melbourne Recital Centre. It may be useful for people with Autism, learning disabilities or sensory sensitivities. The script will help you to understand what will happen once you arrive at the Centre. Download the Social Script here.

If you need help with asking questions at the Box Office or Bar at Melbourne Recital Centre, there is a communication board for your use. Our Ushers carry small Picture Cards if you are having trouble communicating. Download the Communication Board and Picture Cards here to see them ahead of time.

Download Alphabet Communication Board

Download Bar Communication Board

Download Box Office Communication Board

Download Money Communication Board

Download Lanyard Cards

These large print venue maps will help you find your way around the Centre. Download the Large Print Venue Maps here;

Ground Floor

Level 1

Level 2

Learn more about access to Elisabeth Murdoch Hall and Primrose Potter Salon, including a hall seating map.

Primrose Potter Salon

Elisabeth Murdoch Hall

Development Victoria is delivering the transformation of the Melbourne Arts Precinct, Australia’s largest cultural infrastructure project, on behalf of Melbourne Arts Precinct Corporation. The $1.7 billion project will transform Melbourne’s creative precinct – attracting visitors, creating jobs and establishing creative spaces and a vibrant new Public Realm in the heart of the city. Early works are now underway.

Construction during this transformation may impact your journey to the Centre. Click here to learn more.